Effective Date: 28 April 2026

This Privacy Policy is issued by Gifting Chocolates, operated under Shree Shyam Custom Gifts and presented through the brand identity ChocoResinArts. It explains how we collect, use, store, and protect your personal information when you visit or use our website GiftingChocolates.com.

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

Gifting Chocolates is a premium online gifting platform offering handcrafted chocolate-based and healthy snack products such as Dates Chocolates, Chocolate Crunches, Nutri Bites, and Nutri Bars.

We act as the data controller for the personal information collected on our website, meaning we determine how and why your data is processed. We follow applicable Indian IT laws and industry-standard privacy practices to ensure your data is handled securely and responsibly.

Information We Collect

We collect personal information that you provide directly when you interact with our website, such as your name, phone number, email address, billing and shipping address, and order-related details.

When you browse our website, we also collect certain technical data such as IP address, browser type, device information, pages visited, and time spent on the website. This helps us improve website performance, enhance user experience, and prevent fraudulent activity.

Order & Customer Information

When you place an order on GiftingChocolates.com, we collect necessary details to process and deliver your purchase. This includes product selection, payment information (processed securely via third-party gateways), and delivery address.

This information is used only for order fulfillment, customer support, and service improvement.

Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and improve website functionality. Cookies help us remember user preferences, analyze traffic, and provide a smoother browsing experience.

Some cookies are essential for website operation, while others help us understand user behavior. You may disable cookies through your browser settings, but some features of the website may not function properly.

Embedded Content

Our website may include embedded content such as videos, images, or social media posts. When you interact with such content, third-party platforms may collect data about your activity.

We do not control these external websites and recommend reviewing their privacy policies separately.

Data Sharing

We do not sell, rent, or trade your personal data.

However, we may share limited information with trusted third-party service providers such as:

    • Payment gateways
    • Courier and delivery partners
    • Website hosting services
    • Analytics providers

These partners are required to handle your data securely and only for the intended purpose.

Data Retention

We retain personal data only as long as necessary for business, legal, and tax requirements.

Order and transaction data may be stored for compliance purposes, while customer account data is retained until deletion is requested or no longer required.

Your Rights

You have full rights over your personal data, including the right to:

    • Access your personal information
    • Request correction of inaccurate data
    • Request deletion of your data
    • Withdraw consent for marketing communications

We will respond to valid requests within a reasonable timeframe as per applicable laws.

Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or alteration.

These measures include secure servers, encryption, and restricted access systems. However, no online system is 100% secure, and we cannot guarantee absolute protection.

Third-Party Services

We may use third-party tools and services for payments, analytics, logistics, and website operations. These services operate under their own privacy policies, and we encourage users to review them separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised effective date.

Continued use of our website after updates indicates acceptance of the revised policy.

Contact Information

If you have any questions regarding this Privacy Policy or your personal data, you may contact us:

Email: support@giftingchocolates.com
Brand: ChocoResinArts
Company: Shree Shyam Custom Gifts